Construction Industry Training Network (CITN)

Microsoft Outlook (Live Online Training)
Gold Seal: 1 Credit
Thursday, February 3rd, 2022
Registration Deadline
Wednesday, February 2nd, 2022
Event Description


This interactive, live instructor-led online training course will cover the same content as the in-person course.  All live online courses will be recorded, and participants will have access to the recorded session for 3 months.


Tired of living in your Inbox? Maybe you shouldn’t be there. Learn how to create a powerful

time management dashboard in Outlook that will show you what you need to do on one

screen and allow you to manage your priorities and schedule. Learn key setting changes in

Outlook and a handful of keyboard shortcuts that can eliminate 100’s of mouse clicks per

day and keep you more focused on what is most important in your day and better manage

and delegate work.


The following list summarizes skills that students will be comfortable with after this course.


• Learn time saving tips for managing your calendar

• Create an effective file/e-mail management system

• Learn the 5 D’s of e-mail management to keep your Inbox empty

• Understand how to use Tasks and To-dos

• Create a single dashboard to manage almost everything you need to do in Outlook on one screen

• Use Outlook to assess priorities and level workload for the week

• Learn to file and forward e-mails with a single click

• Utilize search folders

• Learn to delegate, manage and track work

• Learn how to run multiple small projects using Outlook

• Use time saving advanced e-mail functions such as redirect, delay or set expiry dates for e-mail messages and voting buttons


Course duration: 8 Hours


This hands-on course is taught by a certified Microsoft Master Instructor.


In order to participate in this course, you will require either two monitors or a second device (tablet) or computer so that you are able to watch the instructor while at the same time practicing and applying the new skills. 


Workshop Time: 8:30am - 4:30pm Pacific Standard Time (PST)

Contact & Support

For support or inquiries, please email or call 604-293-2339.

All prices in Canadian dollars
Ticket Price
Attendee Registration for Webinar
BC Road Builders Member $235.00
CITN Member $235.00
ICBA Member $235.00
Non-Member $259.00
8:30am - 4:30pm
Additional Information


  1. Computer or laptop
    • This course will involve on-screen interaction with your instructor and classmates, reading/viewing on-screen content (slides or videos), and interacting via typing with questions or responses. For this reason, cell-phones or tablets may not be adequate.
    • Windows 10 or Mac iOS
  2. Webcam – in order to engage and collaborate, participants will be expected to have their webcams on for the duration of the class
  3. Microphone
  4. Internet connection - For best results, you will want to ensure you have an internet connection with an upload/download speed of 3-5 Mbps. You can test your internet speed here. Minimum recommended speed is 1.5 Mbps, but anything below 3 Mbps may result in loss of quality or buffering. Ideally hardwired connection versus wireless for stability - connect your computer directly to your router using an ethernet cable, rather than using your home wi-fi.
  5. A quiet space with minimal distractions - microphone will be engaged for interactive sessions. Please plan to be fully engaged in the class and clear your work schedule just as you would for the in-class program.  
  6. Comfortable chair
Cancellation &
Refund Policy
Cancellations received at least 5 business days prior to the webinar date will result in a full refund.
Registrants who do not attend/log into a webinar, and/or who do not notify CITN of cancellation at least 5 full business days prior to the course date will be assessed the full cost of the webinar. There will be no refunds or credits in this case.
Substitution of attendees is permitted up to and including the day of the webinar.
CITN may have to postpone or cancel webinars due to insufficient enrolment, in which case CITN's liability will be limited to a refund of the registration fee.
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