Many people see conflict as a negative experience. In fact, conflict is a necessary part of personal growth and development. However, conflict becomes an issue when the people involved cannot work through it. They become engaged in a battle that does not result in growth.
In this 2-hour live online session session we explore:
- What conflict is and how it can escalate.
- The types of conflict and the stages of conflict.
- The most common conflict resolution styles and when to use them.
- Effective techniques for intervention strategies.
- Ways to manage conflicts to enhance productivity and performance.
While this session is part of a series, participants are not required to attend all sessions in the series or attend in any sequence. Each session can be attended independently.
Presenter: Pamela Bragg
Pamela Bragg is the owner of Sarkany Management Inc., a Human Resources Consulting firm, which offers a broad range of HR services. Pamela has a comprehensive background in executive level human resources and holds a Masters Certificate in Strategic Human Resources & Organizational Change.
Disclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice.
Webinar time: 11:00am - 1:00pm Pacific Standard Time (PST)
For support or inquiries, please email info@trainingnetwork.ca or call 604-293-2339.
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11:00am - 1:00pm
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Webinar
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TECHNICAL REQUIREMENTS:
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Computer or laptop
- This course will involve on-screen interaction with your instructor and classmates, reading/viewing on-screen content (slides or videos), and interacting via typing with questions or responses. For this reason, cell-phones or tablets may not be adequate.
- Windows 10 or Mac iOS
- For a full list of Zoom’s requirements click here
- Downloading of the Zoom app will ensure a much faster experience https://zoom.us/support/download
- Webcam – in order to engage and collaborate, participants will be expected to have their webcams on for the duration of the class
- Microphone
- Internet connection - For best results, you will want to ensure you have an internet connection with an upload/download speed of 3-5 Mbps. You can test your internet speed here. Minimum recommended speed is 1.5 Mbps, but anything below 3 Mbps may result in loss of quality or buffering. Ideally hardwired connection versus wireless for stability - connect your computer directly to your router using an ethernet cable, rather than using your home wi-fi.
- A quiet space with minimal distractions - microphone will be engaged for interactive sessions. Please plan to be fully engaged in the class and clear your work schedule just as you would for the in-class pro
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