Great communication is essential for construction leaders! In this course, participants will learn how to improve their listening, speaking and writing skills. Participants will leave with a better understanding of how to communicate goals and strategies effectively, as well as lead collaborative decision making.
- Improve their writing skills: emails, texts, letters, RFIs and reports.
- Improve their listening skills: interpret body language, use reflective listening, deal with difficult people, and use good questioning skills.
- Improve their speaking skills: phone calls, meetings, small groups, and large groups presentations.
- Lead through vision casting and strategic focus.
- Learn the benefits of collaborative decision making and how best to lead leaders.
Audience:
What previous participants have said:
"Very good instructor, Well done. Made learning the info easy."
“Instructor knows a lot and he was very patient.”
For support or inquiries, please email [email protected] or call 604-293-2339.
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| Attendee Registration |
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| Day 1 Tuesday Feb 2, 2027 | |||
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8:30am - 12:30pm
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Webinar Day 1
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| Day 2 Wednesday Feb 3, 2027 | |||
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8:30am - 12:30pm
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Webinar Day 2
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| Day 3 Thursday Feb 4, 2027 | |||
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8:30am - 12:30pm
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Webinar Day 3
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| Day 4 Friday Feb 5, 2027 | |||
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8:30am - 12:30pm
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Webinar Day 4
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TECHNICAL REQUIREMENTS:
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Computer or laptop
- This course will involve on-screen interaction with your instructor and classmates, reading/viewing on-screen content (slides or videos), and interacting via typing with questions or responses. For this reason, cell-phones may not be adequate.
- Windows 10 or Mac iOS
- Webcam – in order to engage and collaborate, participants will be expected to have their webcams on for the duration of the class
- Microphone
- Internet connection - For best results, you will want to ensure you have an internet connection with an upload/download speed of 3-5 Mbps. You can test your internet speed here. Minimum recommended speed is 1.5 Mbps, but anything below 3 Mbps may result in loss of quality or buffering. Ideally hardwired connection versus wireless for stability - connect your computer directly to your router using an ethernet cable, rather than using your home wi-fi.
- A quiet space with minimal distractions - microphone will be engaged for interactive sessions. Please plan to be fully engaged in the class and clear your work schedule just as you would for the in-class program.
- Comfortable chair
Refund Policy
COURSE REGISTRATION CANCELLATIONS, TRANSFERS & REFUNDS:
Cancellations received at least 14 business days prior to the course will result in a full refund.
Cancellations received less than 14 business days but more than 7 full business days prior to the course are subject to an administration fee of $100 per day for full and half-day seminars, or $25 for breakfast sessions.
Registrants who do not show up for a course, and/or who do not notify CITN at least 7 full business days prior to the course date will be assessed the full cost of the course. There will be no refunds or credits in this case.
Substitution of attendees is permitted up to and including the day of the course.
COURSE CANCELLATION BY CITN:
CITN may have to postpone or cancel courses due to insufficient enrolment, in which case CITN’s liability will be limited to a refund of the registration fee.