Description
Construction projects rely on people speaking up. Workers need to raise safety concerns, challenge decisions when necessary, report mistakes, ask questions, and share ideas. Yet many construction workplaces still struggle with cultures where people remain silent due to fear of embarrassment, conflict, retaliation, or being perceived as weak.
This practical and engaging lunch-and-learn explores psychological safety through a construction lens and demonstrates why the most successful project teams are often the ones where people feel safe to speak up.
Participants will leave with practical tools to strengthen trust, communication, accountability, and team performance on the job site.
Learning Objectives
Participants will:
- Understand what psychological safety is- and what it is not.
- Recognize the hidden costs of silence on construction projects.
- Identify leadership behaviours that encourage workers to speak up.
- Learn practical strategies for creating stronger communication and trust on site.
- Understand the connection between psychological safety, safety performance, quality, productivity, and retention.
Delivery Methods: Virtual via Zoom (*In-Person/Classroom private delivery available for a fee)
Course Fee Includes: Access to the course, course materials, and a digital certificate upon completion.
Sharing a single registration between two or more individuals is not permitted. Please register each person that will be in attendance.
Facilitator Bio
Paul Pelletier is a workplace culture expert, conflict management specialist, and former corporate lawyer who now works with organizations across Canada to help leaders address difficult behaviour, manage conflict, and build respectful high‑performance workplaces. See Paul’s website.
Paul has more than 30 years of experience dealing with high‑stakes conflict, investigations, and leadership challenges. He previously served as Chair of the Diversity, Equity and Inclusion Program for the Attorney General of British Columbia and is the recipient of the Premier’s Award for Outstanding Contribution.
Through his consulting practice, Paul works extensively with leaders in the construction and infrastructure sectors, helping superintendents, project managers, safety leaders, and executives navigate difficult conversations, resolve conflict between teams and trades, and strengthen workplace culture on projects. He is a certified TKI Assessment trainer, a PMP and CPS (certified professional speaker) represented by the National Speakers Bureau.
Paul is also the author of The Workplace Bullying Handbook and a sought‑after international speaker who has delivered more than 500 presentations and workshops around the world on leadership, conflict management, workplace respect, and organizational culture.
For support or inquiries, please email [email protected] or call 604-293-2339.
| Ticket | Price | ||
| free |
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11:00am - 12:00pm
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Course
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Refund Policy
COURSE REGISTRATION CANCELLATIONS, TRANSFERS & REFUNDS:
Cancellations received at least 14 business days prior to the course will result in a full refund.
Cancellations received less than 14 business days but more than 7 full business days prior to the course are subject to an administration fee of $100 per day for full and half-day seminars, or $25 for breakfast sessions.
Registrants who do not show up for a course, and/or who do not notify CITN at least 7 full business days prior to the course date will be assessed the full cost of the course. There will be no refunds or credits in this case.
Substitution of attendees is permitted up to and including the day of the course.
COURSE CANCELLATION BY CITN:
CITN may have to postpone or cancel courses due to insufficient enrolment, in which case CITN’s liability will be limited to a refund of the registration fee.