Description
The acid test of a good plan is the willingness of others to implement it. A key skill relevant to leaders at all levels is the ability to positively influence people in such a way that others willingly alter their thoughts and plans.
One’s level of influence can be dramatically improved by carefully adjusting ideas to the concerns and communication styles of others, and by formulating ideas in a compelling way. As influencing skills are used more often, resistance to change decreases along with the need to use authority / positional power, leading to stronger relationships and increased commitment.
In this highly interactive virtual classroom environment, participants bring their own case studies and use the theory presented to hone their idea to maximize acceptance by their stakeholder group.
Results You Can Expect
- Improved odds of getting good ideas adopted in the organization
- Improved ability to influence peers and superiors
- Reduced resistance to change
- Reduced reliance of the use of authority / positional power
- Improved relationships
- Increased commitment to new ideas
Key Focus Areas
- Overcoming resistance to change
- Analysing stakeholders
- Adapting to the style of others
- Active listening
- Adaptation of ideas through negotiation & conflict resolution
- Increasing one’s credibility with people
- How to appeal to both logic and emotion
- Speaking persuasively to individuals and groups
Sharing a single registration between two or more individuals is not permitted. Please register each person that will be in attendance.
For support or inquiries, please email [email protected] or call 604-293-2339.
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8:30am - 12:00pm
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Course
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Note Kwela Cancellation Policy:
Please note the following fee schedule for cancellations received:
- 15 or more calendar days in advance: full refund less $25 administration fee
- 7-14 calendar days in advance: 50% of course fee
- Less than 7 calendar days / No show: 100% of course fee
- Substituting a colleague if you cannot make it: no charge*
- If Kwela cancels a course for any reason: full refund
Refund Policy
COURSE REGISTRATION CANCELLATIONS, TRANSFERS & REFUNDS:
Cancellations received at least 14 business days prior to the course will result in a full refund.
Cancellations received less than 14 business days but more than 7 full business days prior to the course are subject to an administration fee of $100 per day for full and half-day seminars, or $25 for breakfast sessions.
Registrants who do not show up for a course, and/or who do not notify CITN at least 7 full business days prior to the course date will be assessed the full cost of the course. There will be no refunds or credits in this case.
Substitution of attendees is permitted up to and including the day of the course.
COURSE CANCELLATION BY CITN:
CITN may have to postpone or cancel courses due to insufficient enrolment, in which case CITN’s liability will be limited to a refund of the registration fee.