Construction Industry Training Network (CITN)

Microsoft Outlook 365: Beyond the Inbox (Live Online Training)
Morning Session
Tuesday, June 11th, 2024
Registration Deadline
Monday, June 10th, 2024
Event Description

This course is intended for anyone who uses Microsoft Outlook and wants to explore the more advanced time management features Outlook has to offer.




Customizing the Outlook UI

Customizing the Ribbon and Quick Access Toolbar


Customizing Outlook Views

Change view settings

Create and manage custom views

The reading pane

The focused inbox

Using conditional formatting


The to-do bar

Using Advanced Find & Filters


Organizing Mail

Using Custom Search Folders

Conditional formatting

Create and manage rules

Customize categories

Follow up

Quick Parts


Calendar Management

The Scheduling Assistant

Creating events from emails

Creating meetings with contacts


Tasks and To Do

View Tasks/To Do

Use Views to organize and filter tasks

Create new tasks

Assign and track tasks

Update tasks and send status reports

Creating tasks and custom lists using Microsoft To-Do



A basic knowledge of and experience with Outlook and Windows. Students requiring basic Outlook training should review the Outlook Basics course outline to see if that better suits their needs. Note: Access to the Outlook desktop app is required for this course.


Who Should Attend

This course is intended for anyone who uses Microsoft Outlook and wants to explore the more advanced time management features Outlook has to offer.


Contact & Support

For support or inquiries, please email or call 604-293-2339.

All prices in Canadian dollars
Ticket Price
Attendee Registration for Workshop
BC Road Builders Member $199.00
CITN Member $199.00
ICBA Member $199.00
Non-Member $299.00
7:30am - 11:30am
Additional Information

Technical Requirements:


1.      Computer or laptop 

  • This course will involve on-screen interaction with your instructor and classmates, reading/viewing on-screen content (slides or videos), and interacting via typing with questions or responses. For this reason, cellphones may not be adequate.  
  • Windows 10 or Mac iOS  


2.      Software/Programs – MS Outlook 2016 (or newer) desktop program downloaded and installed on computer. The course assumes that students have completed the Microsoft Office Basics course or have equivalent knowledge. The web version will not be suitable.


Download Program Here:


3.      Second Screen - In order to participate in this course, you will require either two monitors or a second device (tablet) or computer so that you are able to watch the instructor while at the same time practicing and applying the new skills.  

4.      Webcam (Mandatory) – in order to engage and collaborate, participants will be expected to have their webcams on for the duration of the class.

5.      Microphone (Mandatory)  

6.      Internet connection - For best results, you will want to ensure you have an internet connection with an upload/download speed of 3-5 Mbps. You can test your internet speed here. Minimum recommended speed is 1.5 Mbps, but anything below 3 Mbps may result in loss of quality or buffering. Ideally hardwired connection versus wireless for stability - connect your computer directly to your router using an ethernet cable, rather than using your home wi-fi.  

7.      A quiet space with minimal distractions - microphone will be engaged for interactive sessions. Please plan to be fully engaged in the class and clear your work schedule just as you would for the in-class program.    

8.      Comfortable chair  

Cancellation &
Refund Policy
Cancellations received at least 5 business days prior to the webinar date will result in a full refund.
Registrants who do not attend/log into a webinar, and/or who do not notify CITN of cancellation at least 5 full business days prior to the course date will be assessed the full cost of the webinar. There will be no refunds or credits in this case.
Substitution of attendees is permitted up to and including the day of the webinar.
CITN may have to postpone or cancel webinars due to insufficient enrolment, in which case CITN's liability will be limited to a refund of the registration fee.
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