Construction Industry Training Network (CITN)

Writing Effective Letters, Scope Documents, Reports and Proposals
Gold Seal: 1 Credit
Tuesday, November 19th, 2019
Coast West Edmonton Hotel and Conference Centre
18035 Stony Plain Road
Edmonton, AB
T3S 1B2
Google Map
Registration Deadline
Tuesday, November 19th, 2019
Early Bird Deadline
Register on or before Tuesday, November 5th, 2019 to receive special pricing.
Event Description

What are key elements of an effectively written document? What should I focus on in my letters, bids, proposals, work plans, reports, and documentation?


Potential clients often judge you based on whether you can clearly articulate the services you provide. Clients may skim your documents, so you need to ensure that your content is organized and that your key points stand out. Your writing ability is important.


This seminar is focused on helping you to do exactly that: to write more effectively. You’ll learn to tailor your writing for your audience and purpose. You’ll apply the strategies required for effective emails, reports, and proposals. In addition, you’ll also incorporate key principles for editing and revising your documents.


We’ll cover multiple topics, including:

1. Planning your scope documents

2. Writing concisely

3. Crafting effective emails and letters

4. Responding to bids and proposals

5. Structuring your reports and project documentation


Instructor: Eric Tung is Business Communications Instructor at SFU’s Beedie School of Business, and an English Instructor at UBC’s Extended Learning, where he teaches business and technical writing courses.


In addition to teaching, as a Principal Consultant at Prolepsis Consulting, Eric designs and delivers customized business, proposal, and technical writing workshops to various organizations, including construction, engineering, and consulting firms. He advises firms on their communications strategy, and writes proposals and business plans for his clients.


Eric also specializes in business transformation and change management consulting, where he advises firms on large-scale organizational-wide changes. Eric’s clients range from smaller consulting firms to larger organizations such as the City of Vancouver, District of North Vancouver, Metro Vancouver, BC Hydro, TELUS, BC Pension Corporation, BC Safety Authority, and Marshall Aerospace and Defence Group.



What previous participants said:


“I thought I did not need to take this course at first. After today, I have a better understanding of how to prepare my documents.”


“I found this to be very informative.”


“All was valuable. Makes me rethink how I write.”

Contact & Support

For support or inquiries, please email or call 1-844-393-2339.

All prices in Canadian dollars
* Early Bird Price Special
On or before Nov 5, 2019
Regular Price
After Nov 5, 2019
Attendee Registration for Workshop
  $420.00 $480.00
8:00am - 8:30am
8:30am - 4:30pm
Workshop (Lunch provided)
Cancellation &
Refund Policy



Cancellations received at least 14 business days prior to the course will result in a full refund.


Cancellations received less than 14 business days but more than 7 full business days prior to the course are subject to an administration fee of $100 per day for full and half-day seminars, or $25 for breakfast sessions.


Registrants who do not show up for a course, and/or who do not notify CITN at least 7 full business days prior to the course date will be assessed the full cost of the course. There will be no refunds or credits in this case.


Substitution of attendees is permitted up to and including the day of the course.




CITN may have to postpone or cancel courses due to insufficient enrolment, in which case CITN’s liability will be limited to a refund of the registration fee.

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