Construction Industry Training Network (CITN)

Understanding Anger in the Workplace & Healthy Responses
Date
Friday, October 26th, 2018
Location
Best Western Plus Kelowna Hotel and Suites
2402 Highway 97 North
Kelowna, BC
V1X 4J1
Google Map
Registration Deadline
Friday, October 26th, 2018
Event Description

We all experience anger, either our own or that of others. Controlling and limiting anger is important as it can damage professional and personal relationships. Learn the tools to understand and manage anger constructively.

 

Topics covered:

  • Understanding Anger (Consequences, Purpose, Payoffs)
  • Early Warning Signs, Concept of Balance (Perspective, Reframing, Life balance)
  • Anger Plan & Healthy Responses
  • Self Intervention - Challenge Anger Causing Beliefs
  • Understanding Emotions & Grounding
  • Conflict De-escalation
  • Building Resilience

Instructor: Jeffrey Cartwright's background includes 25 years experience working as a paramedic, firefighter and in the field of trauma response. He joined the New Westminster Fire and Rescue Services in August of 1995 after 3 years with BC Ambulance Service. He was promoted to qualified officer in 2009, and has since been confirmed to the ranks of Lieutenant, Captain and acting Battalion Chief. He joined the Critical Incident Stress Management team in 2000.  He has developed many initiatives for the team members by introducing them to the latest techniques and training. Jeffrey has transferred his skills to the private sector to facilitate training in the prevention of, and response to, traumatic events that can occur in any workplace.

Contact & Support

For support or inquiries, please email info@trainingnetwork.ca or call 604-293-2339.

Pricing
All prices in Canadian dollars
Ticket Price
Attendee Registration for Workshop
BC Road Builders Member $200.00
CHBA BC Member $200.00
CITN Member $200.00
ICBA Member $200.00
Non-Member $250.00
Special Promotion: Group Discount
Register 2 employees and SAVE 10% off each additional registration!
Agenda
7:30am - 8:00am
Registration
8:00am - 1:30pm
Workshop (Lunch provided)
Cancellation &
Refund Policy

COURSE REGISTRATION CANCELLATIONS, TRANSFERS & REFUNDS:

 

Cancellations received at least 10 business days prior to the course date will result in a full refund.

 

Cancellations received less than 10 business days but more than 5 full business days prior to the course date are subject to an administration fee of $100 for full and half-day seminars, or $25 for breakfast sessions.

 

Registrants who do not show up for a course, and/or who do not notify CITN at least 5 full business days prior to the course date will be assessed the full cost of the course. There will be no refunds or credits in this case.

 

Substitution of attendees is permitted up to and including the day of the course.

 

COURSE CANCELLATION BY CITN:

 

CITN may have to postpone or cancel courses due to insufficient enrolment, in which case CITN’s liability will be limited to a refund of the registration fee.

 
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